Privacy policy

Calvian respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

Information we collect

• Order details: your name, mobile number, delivery address, delivery area and any note you add at checkout, including details entered before an order is completed.
• Mobile verification: your mobile number is confirmed with a one-time code sent by SMS before an order is placed.
• Website usage: the pages you visit, items added to your cart, your device and browser type, your IP address and how you arrived at our website.

How we use your information

• To process, deliver and support your orders.
• To contact you about an order you have placed.
• To keep our website secure and to prevent fraud and misuse.
• To understand how our website is used and to improve our products, service and offers.

Cookies

We use cookies and similar technologies to keep your cart, remember your preferences, protect the website and measure how it is used. You can block or delete cookies in your browser settings; some features, such as the cart, may not work without them.

Sharing your information

We do not sell or rent your personal information. We share it only where it is needed to provide our service, such as with delivery and SMS partners, or where the law requires it.

Security and retention

We protect your information with secure connections and restricted access. Order records are kept for as long as accounting and legal obligations require; other website usage data is deleted after 180 days.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, subject to any records we must keep by law.

Changes to this policy

We may update this policy from time to time. The date at the bottom of this page shows when it was last changed.

Contact us

For any question or request about your information, contact us using the details at the bottom of this page.